As the trusted partner to over 2,500 UK accountancy practices, we have built our reputation by offering excellent customer service. 

A recent survey of our clients shows:

  • 86% of clients rated their satisfaction with the service they receive from us at eight or above out of 10
  • 96% of clients said the way we dealt with their claims was good to very good showing that when they need it most we deliver
  • 98% of clients love our helplines and rate them as good to very good

Whilst these figures are extremely encouraging, we are nevertheless constantly trying to raise the level of service to our clients.

To help us with this, we invite our clients to provide feedback at any point using this brief survey which should only take a minute or two to complete. In return for your valuable comments, you'll be offered the chance to win a £25 Marks & Spencer voucher.