Abbey Tax Terms and Conditions 

Your use of this website is subject to the terms and conditions that follow, please read them carefully. By proceeding to browse and use this website you are deemed to have agreed to comply with and be bound by these terms and conditions, which together with our Privacy Statement and Cookies Policy govern Abbey Tax’s relationship with you with regards to this website. If you do not agree with any of these terms and conditions please leave this website immediately. These terms and conditions apply to your use of every part of this website. Separate terms and conditions will apply to any website accessible via a hyperlink from this website. Please note that this website is intended for residents of the United Kingdom only. This site is not applicable to residents of other countries as the law in other countries may restrict the distribution of the information and products available on this website. To avoid doubt, none of the information on this website constitutes an offer to contract in any country in which it is available including the United Kingdom. 
 

Alterations 

Abbey Tax reserves the right to amend these terms and conditions at any time and from time to time. If these terms and conditions change in any way, we will post an updated version on this page. Amendments to these terms and conditions will apply to your use of this website and by continuing to use the website after such changes you are deemed to have agreed with these amendments. Abbey Tax also reserves the right to remove or cease to supply any product or service contained on this website. In the event that removal takes place we shall not be liable to you in any way whatsoever for this removal. Prices and details of products and services posted on this website are subject to change at any time without notice. All products and services are subject to availability and we give no guarantees in this regard.
 

Availability 

Abbey Tax tries to ensure that this website access is uninterrupted and error free. However, due to the nature of the internet the website is provided on an “as available” basis. Abbey Tax will not be liable if for any reason the website is unavailable at any time for any period. Abbey Tax will not be liable for loss or damage arising if this website becomes unavailable or is suspended for any reason. If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat this information as confidential and you must not disclose it to any third party. We have the right to disable any user name or password whether chosen by you or allocated by us at any time if, in our opinion, you have failed to comply with any of the provisions of these terms and conditions.
 

Complaints Procedure

Abbey Tax always strives to provide a high quality and professional service and to maintain fair outcomes for our customers.  If you are dissatisfied or have any complaints about your policy or the handling of a claim you should, in the first instance, contact Sarah Baker on the following details:

By telephone:  0345 223 2727
Email:              officesupport@abbeytax.co.uk
Write to:          Abbey Tax, One Mitchell Court, Castle Mound Way, Rugby, CV23 0UY
  
We provide insurance via two separate insurance firms; Markel International Insurance Company Limited (MIICL) and Markel Syndicate Management Limited (MSM) which manages Lloyd’s Syndicates 3000 and 1400.  You will find the Complaints Procedure for both MIICL and MSM on the links below, please refer to your policy documentation in order to find out which insurance firm your policy was issued by.

MIICL Complaints Procedure
MSM Complaints Procedure

 

If you require any help in finding this information, please do not hesitate to contact Sarah Baker on the details above.